Terms of Service
Last updated: April 2025
Welcome to ARBORNEST. These Terms of Service (“Terms”) govern your access to and use of the website, products, and services offered by ARBORNEST. By purchasing from or interacting with ARBORNEST, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services immediately.
1. General Information
ARBORNEST is a brand dedicated to providing high-quality home and lifestyle products. Our registered business address is: ARBORNEST, 222 W Merchandise Mart Plaza, Suite 500, Chicago, IL 60654, United States. For any questions regarding these Terms, you may contact us at [email protected].
2. Acceptance of Terms
By placing an order, creating an account, or using any ARBORNEST service, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. These Terms constitute a legally binding agreement between you and ARBORNEST.
3. Products and Pricing
All product descriptions, images, and pricing are subject to change without notice. We make every effort to display accurate information, but errors may occur. In the event of a pricing error, ARBORNEST reserves the right to cancel or adjust orders accordingly. Prices are listed in USD and do not include applicable taxes or shipping costs unless stated otherwise.
4. Orders and Payment
When you place an order, you agree to provide current, complete, and accurate purchase and account information. Payment must be made via accepted methods at checkout. ARBORNEST reserves the right to refuse or cancel any order for reasons including but not limited to product availability, suspected fraud, or violation of these Terms.
5. Shipping and Delivery
Shipping times and methods are outlined during checkout. ARBORNEST is not responsible for delays caused by carriers, customs, or unforeseen events. Risk of loss passes to you upon delivery to the carrier. Delivery addresses must be accurate; additional charges may apply for corrections after shipment.
6. Returns and Refunds
Our return policy is detailed separately. In general, items may be returned within 30 days of delivery in unused condition. Refunds are processed to the original payment method after inspection. Certain items (e.g., intimate apparel, opened consumables) are non-returnable for hygiene reasons.
7. Intellectual Property
All content on ARBORNEST websites, including text, graphics, logos, images, and software, is the property of ARBORNEST or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.
8. User Conduct
You agree not to use ARBORNEST services for any unlawful purpose or in any way that could harm the brand, its affiliates, or other users. Prohibited activities include hacking, scraping, transmitting malware, or interfering with the functionality of our website.
9. Limitation of Liability
To the fullest extent permitted by law, ARBORNEST shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability for any claim is limited to the amount you paid for the specific product giving rise to the claim.
10. Disclaimer of Warranties
ARBORNEST provides products and services on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be uninterrupted or error-free.
11. Indemnification
You agree to indemnify and hold harmless ARBORNEST, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or your misuse of our products or services.
12. Privacy and Data Protection
ARBORNEST respects your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described therein.
13. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of ARBORNEST services after changes constitutes acceptance of the new Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in Chicago, Illinois, except that either party may seek injunctive relief in court to protect intellectual property.
15. Contact Information
For questions, complaints, or requests regarding these Terms, please contact us at:
Email: [email protected]
Address: ARBORNEST, 222 W Merchandise Mart Plaza, Suite 500, Chicago, IL 60654, USA
By using ARBORNEST products and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.